About Us

A New-Age Communications Provider.

Tel Q Global is a new-age communications provider focused on meeting the international calling needs of call centers, hotels, tour operators and global enterprises looking to project a local presence. We provide telecommunications and enhanced VoIP solutions including toll free services, toll free numbers worldwide, local numbers worldwide and enterprise sms messaging. Our ability to quickly design and implement tailored systems backed by responsive support from knowledgeable technicians sets us apart. We work directly with the customer to deliver an innovative, high quality, cost-effective solution to enhance operational efficiency, improve performance and optimize customer service.

Tel Q Global serves clients in numerous industries, with deep experience in travel/hospitality, gaming, tech support, insurance, finance and business process outsourcing.

Tel
Q
Global
puts your business first with:
Focus
Focused, dedicated account management that understands your business and markets.
High Quality
Relationships with multiple Tier 1 carriers to ensure redundant and high quality routing at competitive prices.
High-Value Services
A broad portfolio of high-value services and advanced solutions that help reduce costs, improve productivity and speed your response to new and existing customers.
24/7 Support
State of the art Network Operations Center in India to provide 24/7 support you need when you need it.
Resilient
High levels of availability and reliability through a resilient, state-of-the-art network optimized for VoIP featuring points of presence in the US, UK & Singapore.

Our Services

International Toll Free Service

Also known as Toll Free, Freephone, ITFS, International Freephone 800 Numbers, also known as freephone numbers, are a customer friendly and service orientated way to let your (potential) clients reach you. Since a 800 Number is always free for the caller, it will stimulate your relations and customers to get in touch more quickly. This can help you increase your sales. A 800 Number is perfectly suitable for requesting information, customer services or for promotional activities.

TEL Q GLOBAL can deliver toll free calls to any location in the world using Voice over IP technology or via the public switched telephone network (PSTN). To ensure your customers can reach you at all times, TEL Q GLOBAL can provide redundancy and failover. If an Internet connection fails, calls are rerouted to a secondary connection.

Countries
  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Australia
  • Austria
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Bermuda
  • Bolivia
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Cambodia
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Estonia
  • Finland
  • France
  • French Guiana
  • Germany
  • Ghana
  • Greece
  • Grenada
  • Guadeloupe
  • Guatemala
  • HongKong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Korea South
  • Kyrgyzstan
  • Latvia
  • Lebanon
  • Lithuania
  • Luxembourg
  • Macao
  • Madagascar
  • Malaysia
  • Malta
  • Martinique
  • Mayotte
  • Mexico
  • Moldova
  • Monaco
  • Montserrat
  • Morocco
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russia
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sri Lanka
  • St. Kitts & Nevis
  • St. Lucia
  • St. Pierre & Miquelon
  • St. Vincent & Grenadines
  • Sweden
  • Switzerland
  • Taiwan
  • Tanzania
  • Thailand
  • Trinidad & Tobago
  • Turkey
  • Turks & Caicos Islands
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • U.S. Virgin Islands
  • Uzbekistan
  • Venezuela
  • Vietnam

Why Offer a Toll Free Number?

Toll free number services serve customers efficiently and cost effectively. Research shows that advertisements featuring a toll free number receive up to 30% more responses compared to ads without a toll free number. Toll free numbers also:

  • Improve brand recognition
  • Enhance product recall
  • Make it easy for customers to connect to your business when they are motivated to buy
  • Increase customer service response times
  • Increase customer satisfaction

SMS

Generate revenues for operators and MVNOs

Operators are facing pressure to cut roaming revenues as well as seeing the continuous threat of OTT players invading the MNO business. The operator cash-cow seems to be in danger, but there are definitely many opportunities that operators can benefit from. TEL Q GLOBAL provides operators and MVNOs a couple of options that bring strong revenue streams in addition to a big piece of the cloud telephony pie. Mobile operators and MVNOs can partner with TEL Q GLOBAL in various ways:

SMS termination: by providing TEL Q GLOBAL with direct SS7 or SMPP access for text messaging traffic, operators can facilitate international SMS traffic with minimum effort. This provides operators with strong revenue streams as SMS is still the top mobile service worldwide after voice. With more internet and OTT players entering the mobile market, operators make sure that the traffic goes via the mobile network instead of being entirely transmitted via IP, and thereby receive a share of the revenues generated with SMS traffic.

Long numbers: TEL Q GLOBAL works with major enterprises and OTT players worldwide which are highly interested in going mobile. These companies generate high volumes of SMS and as consequence, revenues. The mobile phone number - as a long number - is the key element to enable these companies with telecom capabilities. Mobile operators and MVNOs have a great opportunity to be part of this value chain: by allocating mobile numbers to TEL Q GLOBAL , global players can generate additional traffic - and revenues - on the mobile network. This means a concrete alternative to be part of the OTT world with minimum effort and investment.

Contact us for more information on our partnership options for operators and MVNOs here.

News & Events

Meet TEL Q GLOBAL at ITW, USA
March 13th, 2014

TEL Q GLOBAL is attending ITW in Chicago, US from 12th to 14th April 2014. This event is the premier meeting hub for the Telecoms market. Besides touching base with our existing business partners, we are also interested in buying and selling Toll Free numbers, Virtual mobile numbers, and SMS termination during this event . We currently deliver Toll free numbers in more than 100 countries! If you are active in the same field as we are, we would be happy to meet you at ITW.

To ensure that we both optimize our valuable time at this event, please make an appointment if you are interested in or can offer one of the products mentioned above.

Please Contact Us to schedule a meeting. We look forward to receiving your email!

TEL Q GLOBAL now offers ITFS for Srilanka & Bangladesh
March 7th, 2014

TEL Q GLOBAL added Srilanka & Bangladesh to its growing list of International Toll Free numbers.

Want to know more? Please contact us for more information.

Meet TEL Q GLOBAL at Capacity Middle East, Dubai
Feb 13th, 2014

TEL Q GLOBAL is attending Capacity Middle East in Dubai from 3rd to 5th March 2014. This event is the premier meeting hub for the Middle East market. Besides touching base with our existing business partners, we are also interested in buying and selling Toll Free numbers, Virtual mobile numbers, and SMS termination during this event . We currently deliver Toll free numbers in more than 100 countries! If you are active in the same field as we are, we would be happy to meet you at our business stand.

To ensure that we both optimize our valuable time at this event, please make an appointment if you are interested in or can offer one of the products mentioned above.

Please contact us to schedule a meeting. We look forward to receiving your email!

Get it touch

Where we are?

Contact us on below address !!

TEL Q GLOBAL PTE. LTD.
30 CECIL STREET
#19-08 PRUDENTIAL TOWER
SINGAPORE 049712
sales@telqglobal.com
Tel: +65 3159 1056
Fax: +65 6305 2425